Hurricane Resources
What do I do first?
Gather all important documents and personal items of importance.
- Call FEMA to notify them of damages.
- Call a private adjuster.
- Call Insurance Carrier.
- Call your mortgage company.
- Document all of your losses by photographing all of your damages thoroughly.
Important Emergency Numbers and Information:
FEMA: https://www.disasterassistance.gov 1 800-621-3362
More Government Assistance: https://www.usa.gov/disaster-financial-help
Florida Division of Emergency Management
www.floridadisaster.org https://floridadisaster.org/shelters/
www.facebook.com/FloridaSERT https://twitter.com/FLSERT
Florida Department of Financial Services – Division of Consumer Services
Insurance Consumer Helpline: 1-877-693-5236
National Flood Insurance Program (NFIP)
Historic Hurricane Facts Related to the Real Estate Market: https://www.centralpanhandlemls.com/index.php?src=gendocs&ref=hurricanefacts&link=hurricanefacts
Florida Insurance Companies:
American Bankers Insurance Company of Florida (Assurant)
Customer Service: 800.358.0600 Claims: 800.358.0600
Website: www.assurant.com
American Coastal Insurance Company
Customer Service: 800.861.4370
Claims: 252.247.8796, 1.877.284.4900 (toll-free) Website: www.amcoastal.com
American Integrity Insurance Company of Florida
Customer Service: 1.866.968.8390 Claims: 1.866.277.9871
Website: aiicfl.com
American Strategic Insurance Company
Customer Service: 866.274.8765 Claims: 866.274.5677 (866.ASI.LOSS) Website: www.americanstrategic.com
Ark Royal Insurance Company
Customer Service: 727.456.1673 Claims: 727.456.1673
Website: www.arkroyalins.com
Assurant
Customer Service: 800.852.2244
Claims: (American Bankers) 1.800.358.0600 (Renter’s Insurance) 800.432.8612 Website: www.assurant.com
Auto Club Insurance Company of Florida (AAA Insurance)
Customer Service: 800.289.1325 and 888.929.4222 Claims: 1.888.929.4222 or (for auto) 800.289.1325Website: www.autoclubfl.com
1-888-379-9531
Castle Key Indemnity Company/Castle Key Insurance Company (Allstate)
Customer Service: 1.800.255.7828 Claims: 1.800.255.7828 (1.800.ALLSTATE) Website: www.allstate.com
Citizens Property Insurance Corporation
Customer Service: 888.685.1555 Claims: 866.411.2742
Website: www.citizensfla.com
Federated National Insurance Company/Monarch National Insurance Company
Customer Service: 800.293.2532 Claims: 800.293.2532
Website: www.fednat.com
Florida Family Insurance Company
Customer Service: 888.850.4663 Claims: 888.486.4663
Website: www.floridafamily.com
Florida Peninsula Insurance Company
Customer Service: 877.229.2244 Claims: 866.549.9672
Website: www.floridapeninsula.com
Frontline Insurance (First Protective)
Customer Service: 877.744.5224
Claims: (Hurricane) 866.673.0623 (non-hurricane) 800.675.0145 Website: www.frontlineinsurance.com
Heritage Property & Casualty Insurance Company
Customer Service: (FL) 1.855.620.9978 (Other States) 1.855.536.2744 Claims: 855.415.7120 (Platinum Preferred) 1.855.474.6526
Website: www.heritagepci.com
Homeowners Choice Property & Casualty
Customer Service: 888.210.5235 & 844.530.4099 Claims: (Reporting) 866.324.3138 (Status) 877.235.5076Website: https://hcpci.com/
FEMA/National Flood Insurance Program
Customer Service: 800.621.3362 (800.621.FEMA) Website: www.fema.gov/national-flood-insurance-program
Olympus Insurance Company
Customer Service: 800.711.9386 Claims: 866.281.2242
Website: www.olympusinsurance.com
People’s Trust Insurance Company
Customer Service: 1.888.364.8557 Claims: 877.333.1230
Website: peoplestrustinsurance.com
Safe Harbor Insurance Company
Customer Service: 866.896.7233 Claims: 1.866.482.5246
Website: www.safeharborflorida.com
Safe Point Insurance Company
Customer Service: 877.858.7445 Claims: 855.252.4615 (855.CLAIM15) Website: www.safepointins.com
Security First Insurance Company
Customer Service: 877.333.9992 Claims: 877.581.4862
Website: www.securityfirstflorida.com
St. Johns Insurance Company, Inc.
Customer Service: 800.748.2030 Claims: 877.748.2059
Website: www.stjohnsinsurance.com
State Farm
Customer Service: 800.782.8332 Claims: 800.782.8332 (800.STATEFARM) Website: www.statefarm.com
Tower Hill Insurance
Customer Service: 800.342.3407
Claims: 800.342.3407 Website: www.thig.com
United Property & Casualty Insurance Company
Customer Service: 800.295.8016
Claims: 888.256.3378 (1.888.CLM.DEPT), option 1 Website: https://www.upcinsurance.com/
United Services Automobile Association (USAA)
Customer Service: 800.531.8722
Claims: 1.800.531.8722 or 1.210.531.8722 Website: www.usaa.com
Universal Property & Casualty Insurance Company
Customer Service: 1.800.425.9113 Claims: 800.470.0599
Website: https://universalproperty.com/